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When should I start looking for my wedding gown?

There are no rules to when you should start shopping to “find the one”. Of course, the earlier the better as dresses can take up to 6 months for re-order

What is the re-order time I need to allow for my wedding gown to arrive?

Generally it can take anytime from 4-6months for dresses to arrive. We can do sooner via a rush fee or if in stock with our supplier or we do sell of the rack also

Are appointments necessary?

It is important to us to give each of our brides a “one on one” bridal shopping experience, which means appointments are preferred.

Is there a fee for an appointment?


Do you accept walk-ins?

Walk ins are welcome on the days we are open, although if we are with a bridal appointment we do ask if your able schedule an appointment for a time suitable

Are appointments long?

Generally Appointments are between 1 and 1.5 hours

Is there anything I need to bring to my appointment?

We encourage you to wear the underwear a supportive bra in case needed and support underwear for a better look. Shoes are also a good idea.

Do you allow guests with me at my appointment?

We do realise that having a large number of family and friends are supportive during this process although we do prefer to have a minimum of 5 including yourself. Should there be a large number please let us know so we can try to accommodate

Are photos allowed?


What sizes do you cater for?

We have gowns instore to try generally from 4-28 although this is subject to styles available at the time of your appointment as we sell off the rack Our gowns are also reorderable in sizes available from 2-30 upon order.

Do you custom make/made to measure?

No our gowns are standard stock sizes although we do offer a custom design service depending on the gown

Do you include Alterations?

No. Alterations are with an independent seamstress and are an extra cost

What deposit is required to order my dress?

A 50% deposit to order your gown is required on order. Balance can be paid via a payment plan should you need or the balance is required in full upon arrival of your gown

Is there parking at your store?

Yes. We have parking at the front of the store