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When should I start looking for my wedding gown?

There are no rules to when you should start shopping to “find the one”. Of course, the earlier the better as dresses can take up to 6 months for re-order.

What is the re-order time I need to allow for my wedding gown to arrive?

Generally, it can take anytime from 4-6months for dresses to arrive. We can do sooner via a rush fee or if in stock with our supplier. We do sell of the rack also making this an option.

Are appointments necessary?

It is important to us to give each of our brides an “one on one” bridal shopping experience, which means appointments are preferred.

Is there a fee for an appointment?

No

Do you accept walk-ins?

Walk ins are welcome on the days we are open, although if we are with a bridal appointment we do ask if your able schedule an appointment for a time suitable.

Are appointments long?

Generally Appointments are between 1 and 1.5 hours.

Is there anything I need to bring to my appointment?

We encourage you to wear a supportive bra and good underwear for a better look and fit. This helps you with the process of wedding gown shopping and enables you to have a better visual of the gown. Shoes are also a good idea, even if it’s just for the height.

Do you allow guests with me at my appointment?

We do realise that having a large number of family and friends are supportive during this process although we do prefer to have a minimum of 5 including yourself. Should there be a large number please let us know so we can try to accommodate.

Are photos allowed?

Yes

What sizes do you cater for?

We have gowns instore to try generally from 4-28 although this is subject to styles available at the time of your appointment as we sell off the rack.

Our gowns are also reorderable in sizes available from 2-30 upon order.

Do you custom make/made to measure?

No our gowns are standard stock sizes although we do offer a custom design service depending on the gown.

Do you include Alterations?

No. Alterations are with an independent seamstress and are an extra cost incurred to you.

What deposit is required to order my dress?

A 50% deposit to order your gown is required on order. Balance can be paid via a payment plan should you need or the balance is required in full upon arrival of your gown.

Is there parking at your store?

Yes. We have parking at the front of the store.